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 		<title>draw.io Support</title>
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                         draw.io Support
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				draw.io add-on for Confluence (Version: <span id="drawioVersion"></span> and License SEN: <span id="drawioLic"></span>)
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					<h3>Getting Support</h3>
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							<li>For support requests relating to installation, data load/save, broken functionality problems, post to our <a href="https://drawio.atlassian.net/servicedesk/customer/portal/14/group/15/create/49" target="_blank">service desk</a>.
							<li>Please include the draw.io version and SEN shown on this page to speed up the support process.</li>
							<li>Support requests should be routed via an admin, wherever possible.</li>
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					<h3>Helpful resources for Admins</h3>
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								<a class="external-link"
									href="https://drawio-app.com/customise-default-colours-fonts-styles-and-the-draw-io-ui-in-confluence-cloud/"
									rel="nofollow" target="_blank">Customise colours, fonts
									and styles</a>&nbsp;of&nbsp;draw.io&nbsp;for Confluence
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								<a class="external-link"
									href="https://drawio-app.com/learning/interactive-tutorials/"
									rel="nofollow" target="_blank">Embed our interactive
									tutorials for your user base</a>
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							<!-- li>Optionally configure draw.io by following the posts 
								<a href="https://about.draw.io/customise-default-colours-fonts-styles-and-the-draw-io-ui-in-confluence-cloud/" target="_blank">here</a> and 
								<a href="https://about.draw.io/customise-default-shape-libraries-templates-and-plugins-in-draw-io-for-confluence-cloud/">here</a>.
							</li-->
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					<h3>Helpful resources for Users</h3>
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							Some links you can send out to users to help them be more productive:
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								<a class="external-link"
									href="https://about.draw.io/features/training-material/"
									rel="nofollow" target="_blank">Have a look at our
									training materials</a>
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							<li>
								<a class="external-link"
									href="https://www.youtube.com/watch?v=Z0D96ZikMkc"
									rel="nofollow" target="_blank">10 tips about draw.io core
									functionalities</a>&nbsp;(90 second video)
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								<a class="external-link"
									href="https://drawio-app.com/customise-default-shape-libraries-templates-and-plugins-in-draw-io-for-confluence-cloud/"
									rel="nofollow" target="_blank">Customise draw.io libraries
									and templates</a>
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							<li>
								Search existing Q&amp;A on&nbsp;<a class="external-link"
									href="https://community.atlassian.com/t5/forums/searchpage/tab/message?advanced=false&amp;allow_punctuation=false&amp;q=%22draw.io%22&amp;sort_by=-topicPostDate"
									rel="nofollow" target="_blank">Atlassian Community</a>
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								Search existing Q&amp;A on&nbsp;<a class="external-link"
									href="https://groups.google.com/forum/#!forum/drawio"
									rel="nofollow" target="_blank">Google Groups</a>
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								See our Roadmap and feature requests for&nbsp;<a
									class="external-link"
									href="https://trello.com/b/24APPeGl/drawio-confluence-cloud"
									rel="nofollow" target="_blank">draw.io for Confluence
									Cloud</a>&nbsp;and our&nbsp;<a class="external-link"
									href="https://trello.com/b/y21hYbn6/drawio-core"
									rel="nofollow" target="_blank">core draw.io editor</a>&nbsp;
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